IMPLEMENTATION OF REGIONAL REGULATION NUMBER 10 OF 2022 CONCERNING THE IMPLEMENTATION OF ONLINE SINGLE SUBMISSION (OSS)-BASED BUSINESS LICENSING IN THE INVESTMENT OFFICEAND ONE-STOP INTEGRATED SERVICE SUKOHARJO REGENCY
Abstract
The Government of the Republic of Indonesia is committed to encouraging business
growth and investment by launching Online Single Submission (OSS), Local
Governments have an important role in ensuring that policies are implemented
effectively. The implementation of business licensing in Sukoharjo Regency is organized
by the One-Stop Investment and Integrated Services Office (DPMPTSP) with an
electronic basis through Online Single Submission (OSS). This study aims to describe
the Implementation of Regional Regulation Number 10 of 2022 concerning the
Implementation of Business Licensing Based on Online Single Submission (OSS) at the
One-Stop Investment and Integrated Services Office of Sukoharjo Regency. This
research uses the theory of Policy Implementation George C. Edward III. This type of
research is descriptive qualitative, the types of data used are primary data and
secondary data, determining informants using purposive sampling techniques. The data
collection techniques used in this research are: observation, interviews and
documentation. Data analysis techniques used are data collection, data condensation,
data presentation and conclusion drawing. The results showed that the Sukoharjo
Regency Investment and One-Stop Integrated Service Office always tries to implement
Regional Regulation Number 10 of 2022 concerning the Implementation of Business
Licensing Based on Online Single Submission (OSS) properly. However, there are still
obstacles, namely in terms of communication, not fully providing understanding to the
community, including business actors who have not updated and migrated data to OSS
RBA and even though the licensing system has been integrated online, there are still
many applicants who come to the office. Bureaucratic Structure related to Standard
Operating Procedures (SOP) there is already a service flow mechanism but Regional
Regulation Number 10 of 2022 does not explain the Standard Operating Procedures
(SOP) regarding the implementation of business licensing based on Online Single
Submission (OSS).
Keywords: Implementation, Business Licensing, Online Single Submission (OSS)
