PENGARUH KUALITAS PELAYANAN DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN DENGAN HARGA SEBAGAI VARIABEL MODERATING
Abstract
The purpose of this research is to know the quality of the service, the location effect significantlyon the buying decision at the Minimarket Andhika Nusukan and find out the prices moderate the effect of service quality and location on buying decision at the MinimarketAndhika Nusukan. This research method using a survey method conducted to the consumer of Minimarket Andhika Nusukan. The type of data that used is qualitative and quantitative data. The source of the data used in this research is the primary data. The method to collect the data is questionnaire. The data were analyzed using Validity, Reliability, and classic Assumption test, multiple linear analysis, t Test, f Test, the coefficient of Determination, and Absolute Difference Test. The results of this research proved the quality of service, location, and price effect significantly to buying decisions at the Minimarket Andhika Nusukan. From the results of the absolute difference test proved that the price moderate the effectof the quality of service and location on buying decision at the Minimarket Andhika Nusukan.
Keywords: service quality, location, price, buying decision
Downloads
Published
Issue
Section
License
Authors who publish this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors can separately make additional contractual arrangements for non-exclusive distribution published by the journal (e.g., publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are allowed and encouraged to send their work via online (e.g., in the institutional repositories or their website) after published by the journal.