KINERJA UNIT PELAYANAN TERPADU PENANGGULANGAN KEMISKINAN (UPTPK) DALAM PERBAIKAN RUMAH TIDAK LAYAK HUNI DI KABUPATEN SRAGEN

Abstract

The purpose of this study is to describe a performance Integrated poverty
reduction Service Unit (UPTPK) in the repair of the House is not Livable
in Sragen.Type of this research is a descriptive qualitative research. The
resesrch colleced of data using interviews and documentation. The
validity of the data using a data triangulation in which researchers use
multiple data sources to collect the same data. Data analysis techniques
using interactive analysis. Based on the results of the research on the
performance of the policy of home repairs are not feasible based on the
regulations of Regent Sragen number 11 Year 2017 About Guidelines the
granting of social assistance Expenditures shows that organizational
performance UPTPK Sragen is already optimal. It appears from the
productivity performance of UPTPK Sragen district in home
improvement is not Livable (RTLH) can be said to have succeeded. This
is apparent from the presence of targets that have been set by
performance UPTPK Sragen district that already can be achieved to the
maximum, that is, the number of home is not livable as much 61,729
units have done the repair as much of the 60,716 units or reach 98.36%.
UPTPK responsiveness Sragen district in home improvement is not
Livable (RTLH) can already be said either. Quality of service UPTPK
Sragen district in home improvement is not Livable (RTLH) can already
be said either. Accountability UPTPK Sragen district in home
improvement is not Livable (RTLH) can be said to be quite good. In
carrying out its work, the obstacles experienced by UPTPK divided into
three things, namely, infrastructure, budget, and human resources (HR).
In terms of facilities and infrastructure are still limited. In terms of
budget, a budget that is related to the limited number of budgets for each
help only Rp 7.5 million. In the human resources associated with the
least amount of officers who still exist in terms of implementing the
service, handling, and poverty reduction in the Sragen district, making it
by far the UPT-PK only serve the poor who proposed only.
Keywords: Productivity, Service Quality, Responsiveness, Accountability and
Corporate Responsibility