Narwanto, Rohmad Dwi, Herning Suryo, dan Sihabuddin Sihabuddin. “KOMUNIKASI INTERPERSONAL ANTARA KURIR DENGAN PELANGGAN (Studi Kasus Jasa Pengiriman Cash On Delivery (COD) Shoope Express Hub Bendosari): Studi Kasus Jasa Pengiriman Cash On Delivery (COD) Shoope Express Hub Bendosari”. Solidaritas 8, no. 1 (Mei 22, 2024). Diakses Desember 5, 2025. https://ejurnal.unisri.ac.id/index.php/sldrts/article/view/10271.