Aris Tri Haryanto, Sri Riris Sugiyarti, Dewi Al’an Shary,. “KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS 1 KOTA SURAKARTA”. Solidaritas, vol. 2, no. 1, Mei 2018, https://ejurnal.unisri.ac.id/index.php/sldrts/article/view/2322.