Aziza, Ani. 2020. “PENGARUH EMPLOYEE ENGAGEMENT DAN BIG FIVE PERSONALITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN KSPS SARANA ANEKA JASA KLATEN”. JAMASADA: JOURNAL OF HUMAN RESOURCE MANAGEMENT 14 (2). https://ejurnal.unisri.ac.id/index.php/Manajemen/article/view/4044.