TRIONO, B. S.; MAHENDRA, D.; HARYANTO, A. T. Kepuasan memediasi Service quality dan Relationship Marketing Terhadap Loyalitas Nasabah di Bank Syariah Kota Surakarta. JAMASADA: JURNAL MANAJEMEN SUMBER DAYA MANUSIA, [S. l.], v. 14, n. 2, 2020. Disponível em: https://ejurnal.unisri.ac.id/index.php/Manajemen/article/view/3556. Acesso em: 1 may. 2025.