DAMAYANTI, N. .-. PENGARUH KUALITAS PELAYANAN TERHADAP INDEKS KEPUASAN MASYARAKAT SESUAI STANDAR ISO 9001:2000 DI SAMSAT SURAKARTA. JI@P, [S. l.], v. 1, n. 1, 2014. DOI: 10.33061/jp.v1i1.804. Disponível em: https://ejurnal.unisri.ac.id/index.php/MAP/article/view/804. Acesso em: 9 may. 2024.